At Chemical Solutions Limited, we understand that great cleaning is about more than just great products — it’s also about solutions that work, staff who are confident, and operations that run smoothly day in and day out. That’s why we’re excited to introduce ChemServ, our new specialist service team for businesses using Chemical Solutions commercial cleaning products.
Whether you’re in hospitality, aged care, food production, education or manufacturing, ChemServ gives you a complete wrap-around service solution — from site assessment and equipment installation to compliance checks and ongoing maintenance. It’s practical, it’s professional, and it’s here to make your cleaning operations safer, more efficient, and easier to manage.
What Is ChemServ?
ChemServ is a tailored service designed to support your team with everything they need to clean safely and effectively — every day.
It starts with a site visit to assess your cleaning areas, workflows, and challenges. From there, we install the right chemical dispensing systems (think: wall-mounted units, foamers, spray guns and more), ensure everything is clearly labelled, and provide staff training to set your team up for success.
The real difference? We keep coming back — offering scheduled servicing, titration testing, dosing checks, maintenance, compliance support, and detailed reporting that gives you full peace of mind.
Who Is ChemServ For?
ChemServ is designed for organisations where cleaning matters — and where getting it right, every time, is critical. That includes:
- Hospitality providers (cafés, restaurants, bars and hotels)
- Commercial cleaning businesses
- Aged care and private healthcare facilities
- Manufacturing plants and food processors
- Schools, childcare and educational institutions
If your team needs consistent cleaning results, safe systems, and reliable technical service back-up — ChemServ is for you.
Where Is ChemServ Available?
We offer nationwide coverage, with regular servicing in:
- Auckland
- Waikato (Hamilton)
- Bay of Plenty (Tauranga / Rotorua)
- Christchurch / Canterbury
- Queenstown
Other regions can be serviced by arrangement, including emergency callouts when the unexpected happens.
Why ChemServ Matters
“We’ve always seen our role as going beyond supplying great products — it’s about providing solutions for our customers. ChemServ came from listening to the challenges our partners were facing and recognising an opportunity to support them in a much more hands-on way. It’s about adding value, keeping things running smoothly, and giving them one less thing to worry about.”
That spirit of service is now out on the road — in utes stocked with parts, managed by a dedicated service team, and making life easier for customers all over Aotearoa.
What’s Included in the Service?
ChemServ is not a one-size-fits-all model — it’s a customised program tailored to your needs and site. Here’s what we offer:
✅ Installation & Setup
- Selection of the right dispensing systems
- Customisable wall charts and faceplates for clear guidance
- Wall-mounted units, foamers, spray guns, dump stations, storage racks
- All SDS and product labels provided onsite
✅ Scheduled Servicing & Maintenance
- Monthly or bi-monthly service calls based on your usage and needs
- Calibration of all equipment (kitchen, laundry, housekeeping)
- Titration testing, PPM checks, and sanitiser strength analysis
- Functional checks for accurate dosing and cleaning performance
✅ Staff Safety & Training
- On-site staff training for safe chemical handling
- Wall charts, SDS, faceplates, and clear labelling to support new team members
- Audit support and compliance checklists
✅ Compliance & Reporting
- Regular hygiene and equipment reviews
- Reports emailed directly to you or your supply partner
- Immediate issue resolution from our fully equipped service vehicles
How ChemServ Adds Value
At the heart of ChemServ is a simple idea: make cleaning easier, safer, and more efficient.
By automating and calibrating chemical use, ChemServ reduces waste, improves performance, and cuts down the time your team spends troubleshooting. You stay audit-ready, your staff work confidently, and you gain control over inventory and compliance. And because we carry parts with us, most issues are solved on the spot — no waiting, no downtime.
Meet the ChemServ Team
- Shane Welsh – Service Manager & Engineer (AKL)
📞 022 596 2427 | 📧 service1@chemserv.co.nz - Greg Stephens – Service Technician (AKL)
📞 022 488 5883 | 📧 service2@chemserv.co.nz - Scott Wilson – South Island Service Technician (CHC)
📞 022 391 3991 | 📧 service3@chemserv.co.nz
We’ve been working behind the scenes since December 2024 to ensure ChemServ is robust, responsive, and ready to serve.
Let’s Get Started
If you’re looking for a professional, proactive service to keep your chemical systems working at their best — ChemServ is here.
🔗 Contact us to book a site assessment and take the first step toward better cleaning performance, safer staff, and full operational confidence.
